FAQs

What Are Your Admissions Procedures?

While Whiskers Resort is happy to accept all breeds and will not turn away unaltered pets, we do reserve the right to deny group play to any pet becoming too aggressive or dominant to safely interact with other pets. If your pet is unaltered it is your responsibility to notify us of their cycle and when they are in season. We will take extra precautions during this time. Whiskers Resort and Pet Spa reserves the right to deny services to any pets that becomes overly aggressive with our staff.


What Vaccinations Are Required?

Our primary concern at Whiskers Resort is the happiness, health, and well-being of every one of our guests. The following vaccines are required to be current for all guests at Whiskers Resort & Pet Spa. We require that you contact your veterinarian and have them fax over current records before your pet’s visit. If we have not received updated vaccine history at the time of check in, there will be a $25 service fee for us to call your veterinarian. If your dog is not up-to-date after we speak with them, they will be placed into an isolation room for the duration of their stay for the safety of our other guests. 

Canine Vaccines

  • Rabies
  • Distemper
  • Bordetella - Once Yearly
  • Negative Fecal Exam - Once Yearly
  • Canine Influenza - Recommended

Feline Vaccines

  • Distemper
  • Rabies

Group Play

If you would like your dog to receive group play please call us prior to their first visit. You will need to schedule a complimentary evaluation day in order for them to go into group play. We cannot complete these evaluations without a reservation. For safety measures all dogs must be evaluated prior to being placed into a group play situation.


What Are Your Hours?

Monday – Friday 6:00am – 9:00pm
Saturday & Sunday 7:00am – 8:00pm
Holidays Please call ahead for special hours

Standard Check-In Time for Boarding is anytime after 2:00 pm

Standard Check-Out Time for Boarding is anytime before 12:00 pm

Please call the front desk if you need to make arrangements outside of our standard times. Scheduling an early arrival or late departure will result in a $20 fee per room.  If a boarding package is purchased this fee will be waived but an accurate arrival and departure time is still requested.  Deviating from these times by more than one hour will result in an additional fee.      

 

After Hours: If desired, we can arrange for a before/after hours drop off or pick up for an additional $25 for daycare clients and $45 for boarding clients. 


Can I Take a Tour?

You are welcome to tour our facility during operating hours, however keep in mind mornings and evenings are busy and may take longer to accommodate.


If you would like to save time at check in please print the paperwork located in our resources section and bring it completed at the time of check in.

Monday-Friday 6:00am-9:00pm Saturday & Sunday 7:00am-8:00pm [Call for Holiday Hours & After Hours Drop Off]